Privacy Policy
Privacy Policy
Eagle Bus Service (EBS) values its users' privacy. This Privacy Policy ("Policy") will help you
understand how we collect and use personal information from those who visit our website or make use
of our online facilities and services, and what we will and will not do with the information we
collect. Our Policy has been designed and created to ensure those affiliated with Eagle Bus Service
of our commitment and realization of our obligation not only to meet, but to exceed, most existing
privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure
that you are up to date with the latest changes, we advise you to frequently visit this page. If at
any point in time Eagle Bus Service decides to make use of any personally identifiable information
on file, in a manner vastly different from that which was stated when this information was
initially collected, the user or users shall be promptly notified by email. Users at that time
shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Eagle Bus Service, and it governs any and all data collection and usage by
us. Through the use of www.theeaglebus.com, you are therefore consenting to the data collection
procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies
that Eagle Bus Service does not control, nor by individuals not employed or managed by us. If you
visit a website that we mention or link to, be sure to review its privacy policy before providing
the site with information. It is highly recommended and suggested that you review the privacy
policies and statements of any website you choose to use or frequent to better understand the way
in which websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following
1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if
you elect not to do so, we reserve the right not to register you as a user or provide you with any
products or services. This website collects various types of information, such as:
· Voluntarily provided information which may include your name, address, email address, billing
and/or credit card information etc. which may be used when you purchase products and/or services
and to deliver the services you have requested.
In addition, Eagle Bus Service may have the occasion to collect non-personal anonymous demographic
information, such as age, gender, household income, political affiliation, race and religion, as
well as the type of browser you are using, IP address, or type of operating system, which will
assist us in providing and maintaining superior quality service.
Please rest assured that this site will only collect personal information that you knowingly and
willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent
of this site to use personal information only for the purpose for which it was requested, and any
additional uses specifically provided for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and products;
· To send you promotional emails containing information we think you may like when we have your
consent to do so;
· To contact you to fill out surveys or participate in other types of market research, when we
have your consent to do so;
· To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we
retain said information will be determined based upon the following criteria: the length of time
your personal information remains relevant; the length of time it is reasonable to keep records to
demonstrate that we have fulfilled our duties and obligations; any limitation periods within which
claims might be made; any retention periods prescribed by law or recommended
by regulators, professional bodies or associations; the type of contract we have with you, the
existence of your consent, and our legitimate interest in keeping such information as stated in
this Policy.
Use of Information Collected
Eagle Bus Service does not now, nor will it in the future, sell, rent or lease any of its customer
lists and/or names to any third parties.
Eagle Bus Service may collect and may make use of personal information to assist in the operation
of our website and to ensure delivery of the services you need and request. At times, we may find
it necessary to use personally identifiable information as a means to keep you informed of other
possible products and/or services that may be available to you from www.theeaglebus.com
Eagle Bus Service may also be in contact with you with regards to completing surveys and/or
research questionnaires related to your opinion of current or potential future services that may be
offered.
Eagle Bus Service may find it beneficial to all our customers to share specific data with our
trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal
mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be
strictly prohibited from making use of your personal information, other than to deliver those
services which you requested, and as such they are required, in accordance with this agreement, to
maintain the strictest of confidentiality with regards to all your information.
Disclosure of Information
Eagle Bus Service may not use or disclose the information provided by you except under the
following circumstances:
· as necessary to provide services or products you have ordered;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot reasonably be
determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to enforce the Terms of Service;
· as necessary to maintain, safeguard and preserve all the rights and property of Eagle Bus
Service.
Non-Marketing Purposes
Eagle Bus Service greatly respects your privacy. We do maintain and reserve the right to contact
you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues,
and/or changes in Eagle Bus Service products and services). In certain
circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
Eagle Bus Service's website is not directed to, and does not knowingly collect personal
identifiable information from, children under the age of thirteen (13). If it is determined that
such information has been inadvertently collected on anyone under the age of thirteen (13), we
shall immediately take the necessary steps to ensure that such information is deleted from our
system's database, or in the alternative, that verifiable parental consent is obtained for the use
and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent
or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from
us by way of email or newsletters. To discontinue or unsubscribe from our website please send an
email that you wish to unsubscribe to michelle@theeaglebus.com. If you wish to unsubscribe or
opt-out from any third-party websites, you must go to that specific website to unsubscribe or
opt-out. Eagle Bus Service will continue to adhere to this Policy with respect to any personal
information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. Eagle Bus Service does not claim
nor accept responsibility for any privacy policies, practices and/or procedures of other such
websites. Therefore, we encourage all users and visitors to be aware when they leave our website
and to read the privacy statements of every website that collects personally identifiable
information. This Privacy Policy Agreement applies only and solely to the information collected by
our website.
Notice to European Union Users
Eagle Bus Service's operations are located primarily in the United States. If you provide
information to us, the information will be transferred out of the European Union (EU) and sent to
the United States. (The adequacy decision on the EU-US Privacy became operational on August 1,
2016. This framework protects the fundamental rights of anyone in the EU whose personal data is
transferred to the United States for commercial purposes. It allows the free transfer of data to
companies that are certified in the US under the Privacy Shield.) By providing personal information
to us, you are consenting to its storage and use as described in this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain
rights as a Data Subject. These rights are as follows:
· The right to be informed: this means we must inform you of how we intend to use your personal
data and we do this through the terms of this Policy.
· The right of access: this means you have the right to request access to the data we hold about
you and we must respond to those requests within one month. You can do this by sending an email to
· The right to rectification: this means that if you believe some of the date, we hold is
incorrect, you have the right to have it corrected. You can do this by logging into your account
with us, or by sending us an email with your request.
· The right to erasure: this means you can request that the information we hold be deleted, and we
will comply unless we have a compelling reason not to, in which case you will be informed of same.
You can do this by sending an email to michelle@theeaglebus.com.
· The right to restrict processing: this means you can change your communication preferences or
opt-out of certain communications. You can do this by sending an email to michelle@theeaglebus.com.
· The right of data portability: this means you can obtain and use the data we hold for your own
purposes without explanation. If you wish to request a copy of your information, contact us at
· The right to object: this means you can file a formal objection with us regarding our use of
your information with regard to third parties, or its processing where our legal basis is our
legitimate interest in it. To do this, please send an email to michelle@theeaglebus.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and
anonymize your personal information whenever possible. We also have protocols in place in the
unlikely event that we suffer a data breach and we will contact you if your personal information is
ever at risk. For more details regarding our security protections see the section below or visit
our website at www.theeaglebus.com.
Security
Eagle Bus Service takes precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online and offline. Wherever we
collect sensitive information (e.g. credit card information), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a lock icon in the address
bar and looking for "https" at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally identifiable information.
The computers and servers in which we store personally identifiable information are kept in a
secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure
or modification of the user's personal information under our control.
The company also uses Secure Socket Layer (SSL) for authentication and private communications to
build users' trust and confidence in the internet and website use by providing simple and secure
access and communication of credit card and personal information. In addition, Eagle Bus Service is
a licensee of TRUSTe.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the
Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you
should refrain from further use of our sites. In addition, your continued use of our website
following the posting of any updates or changes to our terms and conditions shall mean that you
agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our
website, please feel free to contact us at the following email, telephone number or mailing
address.
Email: michelle@theeaglebus.com Telephone Number: 704-606-5661 Mailing Address:
Eagle Bus Service PO Box 425
Newell, North Carolina 28126
The data controller responsible for your personal information for the purposes of GDPR compliance
is:
Michelle Holland
michelle@theeaglebus.com 704-606-5661
PO Box 425
GDPR Disclosure:
If you answered "yes" to the question Does your website comply with the General Data Protection
Regulation ("GDPR")? then the Privacy Policy above includes language that is meant to account for
such compliance.
Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other
requirements such as: (i) doing an assessment of data processing activities to improve security;
(ii) have a data processing
agreement with any third party vendors; (iii) appoint a data protection officer for the company to
monitor GDPR compliance; (iv) designate a representative based in the EU under certain
circumstances; and (v) have a protocol in place to handle a potential data breach. For more details
on how to make sure your company is fully compliant with GDPR, please visit the official website at
https://gdpr.eu. FormSwift and its subsidiaries are in no way
responsible for determining whether or not your company is in fact compliant with GDPR and takes no
responsibility for the use you make of this Privacy Policy or for any potential liability your
company may face in relation to any GDPR compliance issues.
COPPA Compliance Disclosure:
This Privacy Policy presumes that your website is not directed at children under the age of 13 and
does not knowingly collect personal identifiable information from them or allow others to do the
same through your site. If this is not true for your website or online service and you do collect
such information (or allow others to do so), please be aware that you must be compliant with all
COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement
actions, including civil penalties.
In order to be fully compliant with COPPA your website or online service must fulfill other
requirements such as:
(i) posting a privacy policy which describes not only your practices, but also the practices of any
others collecting personal information on your site or service — for example, plug-ins or ad
networks; (ii) include a prominent link to your privacy policy anywhere you collect personal
information from children; (iii) include a description of
parental rights (e.g. that you won't require a child to disclose more information than is
reasonably necessary, that they can review their child's personal information, direct you to delete
it, and refuse to allow any further collection or use of the child's information, and the
procedures to exercise their rights); (iv) give parents "direct notice" of your information
practices before collecting information from their children; and (v) obtain the parents'
"verifiable consent" before collecting, using or disclosing personal information from a child. For
more information on the definition of these terms and how to make sure your website or online
service is fully
compliant with COPPA please visit
https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-
privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way
responsible for determining whether or not your company is in fact compliant with COPPA and takes
no responsibility for the use you make of this Privacy Policy or for any potential liability your
company may face in relation to any
COPPA compliance issues.
